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Hal Steger

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Top Stories by Hal Steger

Mention the word "compliance" and it is likely to conjure up images of scandalous performance by companies such as Worldcom, Enron, and Tyco. But beyond corporate governance and government regulations such as Sarbanes-Oxley, HIPAA, and the National Do Not Call Registry, compliance is creating a new need for technology in less obvious areas. Perhaps the largest of these relates to the rise of outsourcing, whereby companies are moving non-core functions to outside vendors. Along with the rise of outsourcing, there is an attendant increase in the use of service-level agreements (SLAs). An SLA is a contract between a provider and recipient to deliver one or more services according to an agreed upon set of performance standards. It contains a description of the service or d... (more)

Segmenting Today's Open Source Community

From a commercial open source company's point-of-view, open source is ideally the ultimate in "grass roots" marketing where people learn about the project by word-of-mouth and where they volunteer their time and effort, resulting in a vibrant community that benefits the company in many ways. While this ideal may apply to some open source projects, for the vast majority of open source com... (more)